[dropcap]T[/dropcap]he Nintendo Switch has been selling extremely well. If you are planning to buy a Nintendo Switch, you may be in luck as many retailers are promising more stock in the very near future. If you are an early adopter, you may have experienced some problems with the left joy-con disconnecting. While many people do not have any issues with the controller, others do. And for those few people Nintendo has now released a trouble shooting guide.

If your left joy-con controller does disconnect, or is sometimes unresponsive for a short amount of time, then you can follow the official huice by Nintendo below.

The Problem

When using the Joy-Con controllers wirelessly, the characters seem to move on their own or do not respond correctly.

When used wirelessly, the Joy-Con controllers respond intermittently.

The Joy-Con controller appears to lose connection with the console.

 

What to Do

Ensure your console has the latest system update.

Ensure the Joy-Con controllers are charged. How to

Try to decrease the distance between the Joy-Con and the Nintendo Switch console.

Ensure that the Switch console is placed to minimize interference with the Joy-Con.

It is best if the Switch console is placed out in the open and that it is not: Behind a TV

It is best if the Switch console is placed out in the open and that it is not: Near an aquarium

It is best if the Switch console is placed out in the open and that it is not: Placed in or under a metal object

It is best if the Switch console is placed out in the open and that it is not: Pressed against a large amount of wires and cords

It is best if the Nintendo Switch console is placed out in the open and that it is not: Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.

Check for possible sources of interference and turn them off. Interference can be caused by devices, such as: Laptops, tablets, Wireless headsets, Wireless printers, Microwaves, Wireless speakers, Cordless phones, USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.

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